.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Study Technology Honor for Artificial Intelligence Get in touch with Centers and named a Leader in two Aragon Research study Planet reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025. The company was identified as one of the most important seller in the AI Representative Operating systems report.At the primary of Five9’s development is their eyesight for The brand new CX, where AI Brokers as well as AI-empowered Human Agents team up to deliver hyper-personalized customer adventures. The provider lately introduced brand-new innovations consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of technology in market advancement as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually also named a Leader in The Aragon Analysis World for AI Agent Operating Systems in the ICC, 2025 and Aragon Study Entire World for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has been named a victor of the 2024 Aragon Research Study Advancement Award for AI Connect With Centers. In addition, Five9 has been named a Forerunner in pair of Aragon Investigation Globe files: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. This awareness coming from Aragon Research study underscores Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 file jobs Five9 as the absolute most
calculated vendor ranked in
the report, acknowledging Five9 s strategic eyesight for AI-driven development in CX. At the primary of the innovation is actually Five9’s outlook for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Person Representatives team up to deliver hyper-personalized, straightforward consumer experiences. By inspiring services to deliver transformative client interactions while decreasing costs and strengthening efficiency, Five9 is actually specifying brand-new standards for AI-powered services in the connect with facility field.
AI is actually foundational for producing exceptional client experiences, as well as our company are actually recognized to be identified by AragonResearch as ingenious for our attempts to move the intelligent connect with facility forward, stated Jonathan Rosenberg, Main Technology Policeman and also Director of Artificial Intelligence, Five9. Our concentration has actually been actually, as well as are going to remain to be actually, assisting companies provide those knowledge along with user friendly devices and functionalities. Along with each brand-new advancement, our team take a step forward for each Five9 and also for the business all at once.
The Aragon Investigation Advancement award determines carriers leveraging visionary use technology to not merely adjust as markets transform, however to definitely interrupt and educate how their markets will definitely develop. Five9 was officially offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors ceremony.Five9’s dedication to advancement, specifically its own eyesight for combinationing artificial intelligence Representatives and also AI-empowered Human Professionals, is actually setting a brand new standard for exactly how organizations may deliver hyper-personalized and also seamless customer expertises, pointed out Jim Lundy, Founder, CEO as well as Lead Professional, Aragon Research. This award as well as report recognition improves Five9’s dedication to supplying AI advancements for CX.
Previously this year, the provider presented brand-new improvements, consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Professionals, that transform the way business approach CX, driving far better end results for each customers and also representatives. About Five9. The Five9 Smart CX System, powered by Five9 Genius AI, supplies a thorough suite of services to power AI-elevated customer adventures that deliver far better organization outcomes as well as Carry Happiness to CX.
Our combined cloud-native offering permits hyper-personalized client knowledge as well as even more enabled staff members, creating every customer communication much more linked, simple and easy, and also individual. Counted on by 2,500 +consumers as well as 1,400+ companions worldwide, Five9 combines the power of AI, our system, and also our folks to steer AI-elevated CX.To learn more, visit www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Rights Reserved.
The recognition of an Aragon Investigation award victor is actually not a recommendation by Aragon Research study of any sort of supplier, item, or even service. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Investigation Technology Honor for Artificial Intelligence Get In Touch With Centers and also was named a Leader in two Aragon Study World files: AI Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025.
What brand new AI items performed Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to improve customer experience control.Exactly how does Five9’s( FIVN )BRAND-NEW CX vision effect customer service? Five9’s NEW CX vision incorporates AI Representatives with AI-empowered Human Agents to provide hyper-personalized, straightforward customeradventures while decreasing costs as well as enhancing productivity.
What was actually Five9’s( FIVN) important job in the Aragon Study Planet 2025 report? Five9was installed as the absolute most key seller in the artificial intelligence Agent Operating Systems in the ICC, 2025 record, identifying their calculated sight for AI-driven development in CX. When did Five9( FIVN) receive the AragonInvestigation Development
Award
?
Five9 was formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.